Hospital & health services

Services at Hawke's Bay Fallen Soldiers' Memorial Hospital

A huge range of health services are provided at Hawke's Bay Fallen Soldiers' Memorial Hospital. Click on items in the menus to the left and right for more details, or see the map below.

Click image to download our services map

Contact the hospital: phone 06 878 8109

Current visitor policy

All Hawke’s Bay DHB facilities, including Wairoa Hospital, Napier Health and Central Hawke’s Bay Health Centre, currently have a restricted visitor policy.

Read about our Alert Level 2 visitor policy here.

Hawke’s Bay DHB has freed up some restrictions for visitors in Alert Level 2, but others will remain in place to ensure the safety of patients and staff:

Visiting hours are 1-8pm.
No children are allowed on the wards.

Visitor policy by area:

Wards tower block, Intensive Care Unit and Ngā Rau Rākau mental health services: one visitor at a time. More than one person will be able to visit each day, but each person can only visit once a day.
Emergency Department (ED): no visitors or support people allowed.
Discretion will be applied for children or for people with special care needs by the Clinical Nurse Manager or shift coordinator.
Special Care Baby Unit (SCBU): only parents can visit.
Maternity delivery-suite: one support person is allowed.
Maternity post-natal: one support person plus one visitor at a time, and only one visit a day.
Outpatients: outpatient appointment patients including radiology and laboratory should come alone, unless they have been asked to bring a support person. Exceptions to this are a parent/guardian accompanying a child or people who have a disability and/or need assistance.
Discretion may be applied on a case-by-case basis.

Thank you for your support and understanding.

Visitors are encouraged to take responsibility for their health and wellbeing by ‘checking in’ using the COVID-19 app QR code at entrances, washing their hands and following staff instructions on mask usage.

If visitors have cold, flu or COVID-19 symptoms, do not visit — stay home and call your doctor or Healthline on 0800 358 5453 for advice about getting tested.