Hawke's Bay Fallen Soldiers' Memorial Hospital

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Hawke's Bay Hospital visiting hours

Due to COVID-19 there are currently restrictions in place to protect our vulnerable patients.

Read the full current visitor policy here.

General visiting hours are 1pm - 8pm unless noted below: 

Outpatient appointments

Outpatient appointment patients including radiology and laboratory should come alone, unless they have been asked to bring a support person.

Exceptions to this are a parent/guardian accompanying a child under 16 years or people who have a disability and/or need assistance.

Outpatients and any support person must wear a medical grade surgical mask.

Acute Assessment Unit

11am to 8pm

Day Surgery Unit See outpatients above.
Dialysis Unit/Ballantyne House See outpatients above.
Emergency Department

When the ED waiting room is busy, we may not be able to accommodate all support people due to limited space. Priority will be given to parents and guardians and those acting in a kaitiaki capacity.

To protect patients, whānau and staff, at times a support person may need to wait elsewhere. Thank you for your understanding.


Delivery-suite: Two support people are allowed during labour and birth.

Post-natal: one support person plus one visitor at a time, and only one visit a day.

Intensive Care Unit

By arrangement between 12pm-2pm and 4pm-8.30pm. 

One visitor at a time. More than one person will be able to visit each day, but each person can only visit once a day.

Special Care Baby Unit SCBU Only parents can visit.

Getting here

There are lots of ways to get to Hawke’s Bay Hospital. If you are able and willing to, we encourage you to consider trying a healthy, environmentally sustainable mode of transport. No matter what mode you use, click here for information to help you arrive.


Finding your way

Click on the links below to display or download the corresponding map: