On this page:
- Care in the community
- COVID-19 testing centres in Hawke's Bay
- No appointment testing centres
- Current Framework Setting
- Hawke's Bay COVID-19 vaccination information and updates
- Current visiting policy
- What is wastewater testing?
- Welfare and mental health support and resources
Most people with COVID-19 are likely to have mild to moderate illness. They will be able to self-isolate and fully recover in their own home, or in suitable alternative accommodation, with support from local healthcare providers.
Care in the community will provide you tailored support to manage your illness and reduce the chance of transmission to your family and your community. It is a model for people with COVID-19 and health providers to make sure the right support is provided and the whole whānau is prepared.
More information will be available on this page as it becomes available.
It's important that you get tested, even if you are fully vaccinated as vaccinated people can get mild symptoms. Please get tested if:
- you are feeling unwell with cold or flu symptoms, no matter how mild the symptoms
- you are feeling unwell and have recently travelled to a location of interest.
If you are unsure if you should get tested, contact Healthline anytime for free advice about whether you need to get tested: 0800 358 5453.
Where do I get tested?
Ring one of the numbers below to book a test, or ring your doctor.
Napier: 0800 TEST 19 (8378 19)
Hastings: 06 281 2644
Wairoa: 06 838 8333
Central Hawke’s Bay: 0800 858 672
For the latest times and locations of our drive-in no-appointment testing centres visit our Facebook page.
Times and venues may change as we flex with demand.
Thursday 27 January:
- Tōtara Health Flaxmere drive through 10am - 1pm
- CHB Health Centre drive through 9am - 4pm
Friday 28 January:
Splash Planet Hastings drive through 10am -1pm
Whitmore Park Napier drive through 10am - 1pm
CHB Health Centre drive through 9am - 4pm
All of New Zealand, including Hawke's Bay, is in red under the Traffic Light COVID-19 Protection Framework.
Read more about the Traffic Light COVID-19 Protection Framework here including information on travel, personal movement, masks, exercise, work, business and gatherings at each setting.
Locations of interest
Please check if you have been at any of the locations of interest and follow the public health advice. Click here to view the current locations of interest.
All Hawke’s Bay DHB facilities, including Wairoa Hospital, Napier Health and Central Hawke’s Bay Health Centre, currently have a restricted visitor policy.
- Visiting hours are 1-8pm.
- No children under 16 years are allowed on the wards.
Masks required for outpatients and visitors
- If you do not bring a mask one will be provided for you.
- Outpatients are strongly encourgaed to wear a surgical mask, however access to health care will not be denied to someone with a valid mask exemption.
- All visitors to Hawke’s Bay and Wairoa Hospitals along with Central Hawke’s Bay Medical Centre’s inpatient unit must wear disposable medical grade surgical masks.
- Exemptions for visitors cannot be accepted, except where the visitor is a support person for a patient requiring advocacy such as a child under 16 or a patient who is seriously unwell or of diminished capacity.
Visitor policy by area:
- Wards tower block, Intensive Care Unit and Ngā Rau Rākau mental health services: one visitor at a time. More than one person will be able to visit each day, but each person can only visit once a day.
- Emergency Department (ED): no visitors or support people allowed.
Discretion will be applied for children under 16 years or for people with special care needs by the Clinical Nurse Manager or shift coordinator.
- Special Care Baby Unit (SCBU): only parents can visit.
- Maternity delivery-suite: one support person is allowed.
- Maternity post-natal: one support person plus one visitor at a time, and only one visit a day.
- Outpatients: outpatient appointment patients including radiology and laboratory should come alone, unless they have been asked to bring a support person. Exceptions to this are a parent/guardian accompanying a child under 16 years or people who have a disability and/or need assistance. Outpatients and any support person must wear a medical grade surgical mask.
- Discretion may be applied on a case-by-case basis.
Thank you for your support and understanding.
Visitors are encouraged to take responsibility for their health and wellbeing by ‘checking in’ using the COVID-19 app QR code at entrances, washing their hands and following staff instructions on mask usage.
If visitors have cold, flu or COVID-19 symptoms, do not visit — stay home and call your doctor or Healthline on 0800 358 5453 for advice about getting tested.
Wastewater testing is one of the tools that is used throughout New Zealand to help detect the COVID-19 virus when it pops up in communities. People who are COVID-19 positive can shed the virus when they go to the toilet.
A positive COVID-19 wastewater result provides an early warning of the possibility of Covid-19 in a community. It’s important to know that a positive wastewater result does not necessarily mean undetected cases in the community. It could be due to recently recovered cases returning to regions and still shedding the virus, but who are no longer infectious.
Wastewater is used water from toilets, showers, baths, basins, sinks and laundries that passes through New Zealand’s sewerage system.
Samples are collected from sites around New Zealand regularly by The Institute of Environmental Science and Research (ESR) and taken back to its Wellington laboratory for testing.
It’s OK to ask for help. As we work through this together, there are people and agencies able to support you.
Services and support available [PDF]
This fact sheet has a range of advice, help, or support if you need it. If you don’t speak English, you can ask for an interpreter when calling most government departments.
Access to food or essential items [PDF]
We all need food and essential items such as medicine through COVID-19 lockdowns, so please don’t try to go without. This fact sheet has information about the many ways of getting food and other essential items to you.
Mental health support
The following apps, e-therapy tools, offer practical mental health support:
- Mentemia, developed by mental health advocate Sir John Kirwan and entrepreneur Adam Clark, contains practical tips and techniques to help take control of your mental wellbeing.
- Melon provides a health journal, resources and self awareness tools to help people manage their emotional wellbeing.
- Staying on Track uses cognitive behavioural therapy to develop practical strategies to cope with stress and disruption to everyday life from COVID-19.
- Sparklers at home - tools for parents called to help them talk with their primary-school aged children about their own mental health.
- Trouble in your Bubble – some great ideas to cope in stressful times from Le Va.
- A 'care package' for mental wellbeing (Health Navigator): how to build resilience | how to stay healthy | tips to strengthen your immunity | mindfulness topics | pregnancy
- Resources for whānau with children (Health Navigator): helping kids cope with anxiety | how to talk to children about scary news | working from home as a parent | mental wellbeing for kids