General enquiry

If you have a general enquiry, please phone the call centre 06 878 8109 or email

Tell us what matters to you, feedback, compliments or complaints. 

We would really like to know what you thought about the care, you, or your family/whānau received. This helps us to get things right.

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If you have a problem you want sorted straight away, please talk to the nursing staff caring for you or ask to speak with a manager in that area.

You can email the Feedback team at