Whakatāne Hospital’s Obstetrics and Gynaecology service has changed while we recruit additional specialist doctors.
Your and your baby’s clinical safety is our key priority while we find specialist doctors. Your midwife will work on your plan with you to help decide if your maternity care can happen at Whakatāne.
Learn more about the changes to Whakatāne Obstetrics and Gynaecology Service (external link)
Tauranga Hospital has a 24-hour emergency department and 349 inpatient beds. It provides a range of medical, surgical, children's health, mental health and obstetrics services. Outpatient services include clinical support services, diagnostics and and rehabilitation services.
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If your health emergency is not life threatening, but you cannot wait for an appointment with your usual doctor or healthcare provider, go to an after hours or urgent medical centre. They can help you with things like bad cuts, sprains or breaks, minor head injuries, or if you are feeling really sick. You do not need an appointment but might have to wait.
The Accident and HealthCare after hours service is available to in-person medical from 8am to 8pm 7 days a week. It is open on public holidays.
19 Second Avenue
Tauranga
Bay Of Plenty 3110
Accident and HealthCare — Healthpoint (external link)
Doctor services online or over the phone often have appointments available on the same day. You do not need to be enrolled to use some of them. They are a good option if your usual doctor or nurse cannot fit you in. There will be a cost.
Online and over-the-phone GP appointments (internal link)
Physical address:
829 Cameron Road
Tauranga South
Tauranga
Bay Of Plenty 3112
Postal address:
Health New Zealand | Te Whatu Ora Bay of Plenty
Private Bag 12024
Tauranga 3143
Tauranga Hospital visiting hours are 8am to 8pm, everyday. Most patients can have up to 2 visitors at a time.
Hospital shuttles are staffed by volunteers. They can get you to medical appointments if your health or mobility makes them hard to get to.
There are 2 shuttle services in the Bay of Plenty.
They cover:
Book the shuttle at least 24 hours before your appointment. You can contact the service to take you home again after your appointment is over.
To contact St John Health Shuttle:
The shuttle runs Monday to Friday (except public holidays).
St John Health Shuttle asks for a donation to cover costs.
Hato Hone St John (external link)
To contact New Zealand Red Cross service:
The hospital buggy goes between the carpark and the main entrance of the hospital. It is available through the orderlies and can be flagged down. Ask a staff member for assistance if required.
The 55 service arrives and departs right out outside our hospital on Cameron Road.
Route 55 timetable — Baybus (external link)
The National Travel Assistance Scheme helps people who need to travel long distances or travel frequently for health appointments.
There are over 1000 parking spaces at Tauranga Hospital. The main parking is the Clarke Street car park. There are also parking areas near the cancer centre on Clarke Street and near the main entrance on Cameron Road.
There are bicycle parks at the main hospital entrance on Cameron Road and throughout the campus.
There are mobility parking spaces in the Clarke Street car park and on Cameron Road by the main entrance.
The chapel is a quiet place for prayer, meditation or reflection. It is on the ground floor of the hospital.
The chaplain offers spiritual guidance and pastoral care and can affirm the culture of each person. You can contact the chaplain at any time through a staff member.
The children's ward provides a parent lounge with:
This is available 24 hours a day and can be accessed through staff in the children's ward.
There are 2 cafeterias:
There are vending machines on the ground floor and in the cafeteria on the first floor.
The garden is open from 8am to 8pm to everyone. It is on the first floor opposite the lifts.
Tauranga Hospital has 2 short-term emergency accommodation units on site. These are available for up to 2 weeks.
To request a unit, contact Regional Māori Health Services:
Whānau can use them if a family member has been admitted to hospital and live more that 20 kilometres away. We allow one unit per family for up to 3 people. There is a small charge for these units.
Free Wi-Fi is available. Look for 'EOL_Wi-Fi' in the Wi-Fi settings on your device and click to connect to the welcome screen.
There are phones for patients in each ward. You can use them by asking a staff member. We also allow mobile phones in the wards (except for intensive care) so long as the ring tone is on silent.
An ATM is located on the ground floor opposite the Bay Health Pharmacy.
Bay Health Pharmacy is located on the ground floor. To contact the pharmacy:
Opening hours:
Pou Kōkiri are the front line of Māori Health Gains and Development staff that provide hospital and community-based services from Tauranga Hospital and Te Whatumauri Hauora | Whakatāne Hospital.
Te Pou Kōkiri is a service that supports te reo Māori, tikanga and advocates cultural needs.
To contact Pou Kōkiri staff:
You can send a message to an inpatient at Tauranga Hospital by completing our online form.
Send a patient a message (internal link)
All of our hospital grounds are smoke and vape free. If you are a patient we encourage you to discuss quitting smoking with your doctor or nurse. They can refer you to Hāpainga, our local stop smoking service. To contact Hāpainga, call 0800 427 246
We offer interpreters in many languages including sign language. If you are coming to an outpatient or day stay appointment please let the staff know in advance if you require an interpreter.
You can send mail and flowers directly to the wards throughout the day. To deliver stamped mail, post in the mailbox at the main entrance or hand it to a staff member.
We sell the Bay of Plenty Times and the New Zealand Herald on a daily round to wards. They are also available at the reception desk at the main entrance.
The mobile DVD service visits the wards daily and DVDs and portable DVD machines are available for hire.
We hold lost property for 2 weeks.