Outpatient physiotherapy — Auckland (North and West)
Outpatient physiotherapy teams work collectively to meet the holistic needs of our local community.
Contact us
Where to find us
- North Shore Hospital
- Entrance 3
- 124 Shakespeare Road
- Takapuna
- Auckland
- Waitakere Hospital
- Entrance F
- 55 Lincoln Road
- Henderson
- Auckland
- Te Whare Karaka
- Entrance 5
- 9 Karaka Street
- Takapuna
- Auckland
- Hibiscus Coast Community Health Centre
- 136 Whangaparaoa Road
- Red Beach
- Health New Lynn
- Totara Building
- Level 2, 1 McCrae Way
- New Lynn
- Auckland
Services we provide
We provide input for a variety of conditions including:
- on-going rehabilitation of injuries
- work-related injuries
- neck and back pain
- exacerbation of a chronic condition, such as chronic pain
- osteoarthritis
- after surgery.
Arthritis
Arthritis is a term used to cover over 140 conditions that affect the joints. Pain and stiffness are the most common symptoms. Your healthcare provider may refer you to physiotherapy to manage your arthritis symptoms.
Osteoarthritis is the most common form of arthritis. However, there are other types of arthritis that a physiotherapist can help with too. Arthritis can affect one or many joints and may impact your daily activities. We encourage you to remain as active as you safely can while you wait for your first appointment.
Your healthcare provider may refer you to our physiotherapist for symptoms of swelling (lymphoedema) or following treatment for cancer. Our service provides care for patients who have had treatment for:
- breast cancer or breast reconstruction surgery
- gynaecological cancer
- skin cancer
- head and neck cancer
- other types of cancer.
Our lymphoedema service also provides assessment and treatment of non-cancer-related swelling.
Your healthcare provider may refer you to see pelvic health physiotherapist if you have incontinence problems.
Pelvic floor and continence physiotherapy (internal link)
Your healthcare provider may refer you to physiotherapy for help with your breathing (respiratory). Difficulty managing your breathing can have a big impact on your quality of life. Our respiratory physiotherapist can provide advice and treatment for a variety of conditions including:
- chronic obstructive pulmonary disease (COPD)
- emphysema
- chronic bronchitis
- hyperventilation syndrome
- bronchiectasis
- other breathing conditions.
Your physiotherapy treatment may include exercise, techniques for clearing secretions (phlegm) and advice on managing your breathlessness. Your physiotherapist will work with you to achieve your goals.
If you are feeling more breathlessness or unwell, speak to your physiotherapist or other healthcare provider before you come into hospital.
Our physiotherapists treat patients who have experienced a neurological event for rehabilitation, such as a stroke. You may have worked with a physiotherapist during your stay in hospital, or this may be your first time. You will work with your physiotherapist to set goals that relate to being back at home and develop an exercise programme to help you achieve your goals.
As part of your treatment plan, your physiotherapist may refer you to a local community neurology rehabilitation service to assist you and your whānau in the long term.
You may have been referred to see a physiotherapist if you have been dizzy or off balance lately. Our outpatient physiotherapists are able to treat vestibular conditions and can help you improve your dizziness and balance.
Your healthcare provider may refer you to our chronic pain team to discuss the best ways to manage your pain.
Telehealth appointments
Physiotherapy appointments can now be done using telehealth. A telehealth appointment can either be an online video appointment or even a phone call.
Talk to your physiotherapist about whether a telehealth appointment could be right for you.
Physiotherapy students
Clinical experience is a necessary part of qualifying as a physiotherapist in Aotearoa New Zealand. To support this we often have Physiotherapy students working within our clinics under the supervision of qualified physiotherapists. The physiotherapy student may be leading or observing the appointment. Let us know if you have any concerns about working with a physiotherapy student.
Attending a physiotherapy appointment
When you have a physiotherapy appointment, you:
- can bring a support person
- should wear loose, comfortable clothes that allow your affected body part to be examined easily
- might want to bring a list of your current medications or any ACC documents
- should allow up to 1 hour for assessments and 30 minutes for follow up appointments
- should allow up to 90 minutes for breathing and swelling appointments and 1 hour for class sessions
- need to tell us as soon as possible if you cannot make the appointment — you may be discharged back to your healthcare provider if you do not attend your appointment.
Referral information
Your healthcare provider or other professional involved in your care can refer you to our services.
We will make contact with you to schedule your appointment if we accept your referral.